Last Updated: August 7, 2026

Thank you for shopping with Kanak Saanvi Jewels. We are committed to delivering your jewellery safely, securely, and on time. Please read our Shipping Policy carefully before placing your order.

Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, promotional sales, or high order volumes, processing may take slightly longer.

Shipping Timeline

Domestic Shipping (India)

  • Orders are generally delivered within 3–7 business days, depending on your location.
  • Delivery timelines for remote or non-serviceable areas may be longer.

Shipping Charges

  • Free shipping across India on all prepaid orders.
  • Any applicable shipping charges for Cash on Delivery (COD), express delivery, or special delivery services will be displayed at checkout.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email and/or SMS containing your tracking details. You can use the tracking link to monitor the status of your shipment.

Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your jewellery.

Delivery Delays

While we strive to deliver every order within the estimated timeline, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Courier partner operational delays
  • Remote delivery locations

Kanak Saanvi Jewels shall not be held responsible for delays caused by circumstances beyond our reasonable control.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at the time of placing the order.

If an incorrect or incomplete address results in delivery failure or return of the shipment, any additional shipping charges for re-dispatch may be borne by the customer.

Failed Delivery Attempts

Our courier partners may make multiple delivery attempts. If the shipment remains undelivered due to customer unavailability or an incorrect address, the package may be returned to us. Re-shipping charges, if applicable, will be communicated before dispatching the order again.

Damaged Package

If your package appears to be damaged or tampered with at the time of delivery:

  • Do not accept the package if possible.
  • Take clear photographs of the package.
  • Contact our customer support within 24 hours of delivery.
  • An unboxing video is strongly recommended to help us verify and resolve the issue quickly.

International Shipping

Currently, Kanak Saanvi Jewels ships only within India.

If international shipping becomes available in the future, this policy will be updated accordingly.

Returns & Exchanges

Please refer to our Refund & Return Policy for detailed information regarding returns, exchanges, and eligible refund requests.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Kanak Saanvi Jewels

Website: https://kanaksaanvijewels.com/

Email: contact@kanaksaanvijewels.com

Phone: +91 8899930328